CIEŚLAK, Renata; KRYST, Anna. Standards of plain language and its impact on the quality of customer service of the Agricultural Social Insurance Fund (KRUS). Ubezpieczenia w Rolnictwie – Materiały i Studia, [S. l.], n. 1/79, p. 245–263, 2023. Disponível em: https://ojs.academicon.pl/ur/article/view/10002. Acesso em: 1 wrz. 2025.