For an increasing part of the Polish society, the digital transformation must take place evenly across all social groups in order to be able to support the development of our economy and become its driving force. The development of e-services and e-government constitutes an inevitable process that should be properly moderated by the state, and in some areas even stimulated and driven. Developing digital competences in the social group of farmers is important from the perspective of equality of access to modern services, technologies, and e-state. Proper development of this space may constitute an additional driving force of our economy, and be its supporting engine determining new levels of competitiveness. Since 2015, the Agricultural Social Insurance Fund (KRUS) actively participates in this process by creating and constantly developing the eKRUS platform, which enables online access to an increasing number of services that so far have been provided to farmers only by traditional means in Local Branches. This paper presents current achievements in the field of e-government, as well as the opportunities and risks associated with digitalizing public services. Only conscious individuals, constantly developing their digital competences are able to efficiently and safely navigate through the virtual space that absorbs most of our lives.
The aim of the study is to present on-line public administration services available in Poland, mainly the integrated eKRUS platform, focusing particularly on the degree of its utilization by farmers, and indicating factors inhibiting the development of e-government in the above-mentioned social group, as well as the ways of eliminating them. The paper indicates the need to develop methods of increasing the e-competences of farmers and ways of reaching this professional group with new tools developing the above skills.
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