The subject of this study is the issue of effective suspension by an energy company of fuel and energy supplies to the end-user. In light of the Energy Law, suspending energy supplies is one of the most far-reaching powers vested in an energy company with which a household end-user has signed a contract. At the same time, in today's information society, it constitutes a very severe penalty and, in the context of using adhesion contracts, places the energy company in a privileged position relative to the consumer. For this reason, Energy Law provisions stipulate a highly formalised procedure that specifies the conditions allowing for such measures to be taken. However, what is important is that regulations governing supply suspension also include provisions that protect the energy company itself, which obtains tools to influence non-compliant consumers. Therefore, striking a balance between the needs of an energy company and those of end-users is crucial for efficient functioning of fuel and energy markets. On one hand, it is not enough that a consumer delays payment beyond a specified deadline: they must be notified in writing about plans to suspend supplies. On the other hand, however, when determining whether there has been culpable delay in fulfilling obligations (e.g., paying bills), the customer merely questioning the receipt of the invoice does not have decisive significance.
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